Pitney Bowes

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Digital Insights

Digital Transformation Identify Locate Communicate
Today's generation of customers are more connected, to brands and each other, than ever before. They're more informed about what [...]
Mon, Aug 22, 2016
WomanInGrass
Sometimes when we talk about customer engagement, how to keep our target audiences enthralled in a world where there's more [...]
Mon, Jul 25, 2016
big data
Only a decade ago, analyzing and making use of Big Data was perceived as a cumbersome prospect by many CIOs. [...]
Fri, Jul 08, 2016
Customer
On June 21, hundreds of leaders and innovators in the CX field flocked to the New York Hilton Midtown for [...]
Wed, Jul 06, 2016
Communicate
Today, Pitney Bowes rolled out Communicate Solutions to redefine the customer engagement game and what it means to be a [...]
Wed, Jun 22, 2016

Technology Innovations

Binary Code Background Showing Technology And Data
Good data has never been more critical to a business' operations. It's the key to capturing and keeping customers – [...]
Mon, Aug 24, 2015
master data management MDM
It's time to look at your master data management (MDM) solutions and prepare your business for the demands of managing [...]
Thu, Jul 30, 2015
ImageOption-Office-Motion
Customers have come to expect – and demand – a superior customer experience at every touchpoint. As businesses are increasingly [...]
Wed, Jul 22, 2015
Global Web Connections
We just got back from the IBM Impact 2014 Global Conference, where IT and business professionals come together to showcase [...]
Fri, May 09, 2014
3282014 Blog Image
In his recent blog “Did you notice? The ground rules have changed for managing customer information,” Manmohan Gupta talked about [...]
Fri, Mar 28, 2014

Industry View Points

Galway
Fifteen years ago, not long after I joined a small Geographic Information System (GIS) Data team, talks had started around [...]
Mon, Jul 27, 2015
CustEng
A detailed investigation into utility firms has found millions of energy customers in the UK to be ‘paying too much' [...]
Wed, Jul 22, 2015
hand reach the sun concept renewable, alternative solar energy,
Cloud computing has gone mainstream. As consumers, we can now store everything from holiday snaps to insurance documents on a [...]
Fri, Jul 17, 2015
Customer
Forward-thinking organisations have spent the past few years lobbying and recruiting for new leadership positions which will help their businesses [...]
Thu, Apr 30, 2015
Trolley
In 1995, less than 1% of the world had Internet access. Today, 40% of the world's population has an internet [...]
Fri, Mar 06, 2015

Location Intelligence

big data analytics customer view
In the world of digital marketing, analytics reign supreme. Whether it's calculating page views, clicks, bounce rate or SEO-trending keywords, [...]
Wed, Oct 07, 2015
Mobile Applications
The ability to test-drive an API before investing in one is crucial. After all, developers need to feel comfortable and [...]
Wed, Sep 30, 2015
internet of things
The Internet of Things (IoT) is creating huge buzz because, as individuals, we are part of it. We carry mobile [...]
Wed, Sep 16, 2015
location intelligence smart cities
Local government relies heavily on geographic information about the conditions of roads, location of crimes and the ability to attract [...]
Thu, Sep 10, 2015
mobile phone in hand streaming 3d images
Today, mobile phone users don't think twice in responding affirmatively to the question, “May we use your location to improve [...]
Thu, Sep 03, 2015