Why technology can restore the public’s trust in utilities firms

by Marc Hobell |July 22, 2015|No Comments

CustEng

  A detailed investigation into utility firms has found millions of energy customers in the UK to be ‘paying too much’ for their energy bills. The investigation, lasting a year, was carried out by the Competition and Markets Authority (CMA) and found that over the five years from 2009 to 2011, the UK’s six major […]

Read More...

Why cloud is more compelling than ever for SMBs

by andrewford |July 17, 2015|No Comments

hand reach the sun concept renewable, alternative solar energy,

  Cloud computing has gone mainstream. As consumers, we can now store everything from holiday snaps to insurance documents on a cloud platform such as Box, Dropbox or Google Cloud, rather than upload them to a physical hard drive: it’s convenient, secure and often absolutely free. In the workplace, it’s a similar story except here, […]

Read More...

UK Energy Bill: What does it mean for utilities and their customers?

by Paul Laycock |November 30, 2012|No Comments

UK Energy Bill

After months of speculation the government has published its much anticipated Energy Bill. But what will this mean for Utilities providers and their customers? Key points Damian Carrington, The Guardian’s Head of Environment, has summarised the key points in this video, but essentially customer bills will rise to speed up the transition to low carbon […]

Read More...

Price Rises Culminate in Big Energy Week

by Paul Laycock |October 23, 2012|No Comments

switch energy supplier

By Paul Laycock It’s been a rollercoaster ride in the energy industry. First the uproar around prices rises, then the Prime Minister‘s declaration that the government will force companies to give customers the cheapest deal. Then Ofgem follows up with plans to deliver a simpler, clearer and fairer energy market for consumers. If you hadn’t […]

Read More...

Meter readings? There’s an app for that

by Joseph Barber |September 26, 2012|No Comments

utilities energy smart meter

By Joseph Barber EDF Energy’s new app caught my eye this week. It’s the first UK app capable of reading energy meters by photo and also enables customers to track previous meter readings to monitor their usage. Explaining the rationale, EDF’s Martin Lawrence says, “We know how busy many people are, so we’ve developed the […]

Read More...