Are your mail operations futureproof?

by ryanhigginson |January 11, 2016|No Comments

Digital Google Image

Who could forget those ear-splitting tones as we waited for our dial-up connection to successful reach the Internet? It seems like a lifetime ago as we now have broadband Internet access at lightning-fast speeds wherever, and however, we want it. The analogue network is still merrily chugging away in the background – indeed, many postage […]

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The value of physical mail in an omnichannel world

by Ian Davidson |May 14, 2015|No Comments

pb_mail_rgb_79384957

In our ‘go faster’ world of real-time communications, there is something reassuring about receiving physical mail. Whilst an email shouts a brash “Read me now!”, a letter or brochure says gently, “Take your time, and read me when you’re ready”.  The digital age, some predicted, would make mail obsolete. In fact, mail has become more […]

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Taking it personally – the new generation of mail personalisation

by Ian Davidson |May 7, 2015|No Comments

personalisation

Direct mail is undergoing a resurgence. In today’s commercial landscape, businesses risk being swept along on a tidal wave of digital communications. With a remarkable array of marketing communications tools widely available to businesses, successful campaigns integrate both physical and digital communication, empowering recipients to respond using their preferred channel. Many of us still appreciate […]

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Rate Change: What does it mean for your business?

by Steven Tyrrell |March 25, 2015|No Comments

correct_postage

On 30th March, Royal Mail’s rates for franked mail are increasing. Find out what it means for your business. Can you tell me what’s changing? On 30th March, Royal Mail’s rates for franked mail are increasing. It will cost you a penny more to send a first class letter, and 3p more to send a […]

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Pitney Bowes on Government G-Cloud

by annea |February 19, 2015|No Comments

Gcloud best pic

Pitney Bowes has been formally accepted onto the UK Government G-Cloud programme which promotes the adoption of cloud computing. G-Cloud simplifies the procurement process for public sector organisations selecting cloud services. It is focused on the capabilities of cloud computing in driving economic growth and enabling cost savings, creating a more efficient, flexible and accessible […]

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3 Tools to Supercharge Your Mailing With Data In 2015

by Chinny Ogbuagu |January 5, 2015|No Comments

Mailing Analytics

Ensuring your database or mailing list is up to date should be a monthly focus. Having a complete mailing list can open doors to repeat business, new business and developing long-standing relationships with your clientele. Get off on the right foot in 2015 by learning how you can power your mailing list with data for […]

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Why Customer Service Should be Your Priority In 2015

by Chinny Ogbuagu |December 22, 2014|No Comments

Customer Service Priority 2015

  Customer service encompasses more than just saying thank you with a smile. It’s about meeting your customers’ expectations and then doing your level best to exceed them, going the extra mile, the extra 5% and any other motivational comment you care to think of. Consumers hold the buying power and brands need to start […]

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10 Great Office Management Apps

by Chinny Ogbuagu |December 9, 2014|No Comments

10 office management apps

  Business management apps are supposed to make life easier, right? Well in theory yes, but often they only add to your already extensive list of things to do. Half the problem is the time is takes to set up these apps, integrate them into your existing systems and train everyone else in the office […]

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Why eCommerce Holds a Lot of Opportunity for Postal Organizations

by Stefan Berndt |November 27, 2014|No Comments

ecommerce and postal organisations

The rising influence of eCommerce is forcing carriers to reconsider how they manage their shipping networks. Global online retail is growing at a rapid clip, and as emerging technology makes it easier for consumers to shop online or via mobile devices, the industry’s growth is unlikely to slow down any time soon. This is creating […]

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The Secret to Managing Your Parcel Returns Effortlessly

by Paul Knowles |November 13, 2014|No Comments

The Secret To Managing Your Parcel Returns process Effortlessly

There was a time when customers rarely returned a product purchase unless it didn’t work. However, we are now in age where consumers hold the buying power and we are seeing instances where people will buy multiples of the same items online to evaluate at home and send you the ones they don’t like back. […]

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